Video Call On Facebook For Mac



Question: Why can't I video call on Facebook Messenger?

I have been looking for different ways to chat with my friends and family. However, I want to be able to use one platform to do this instead of having to download or pay for multiple Apps. I have tried the video call option on Facebook Messenger but can't seem to get it to work. Why can't I video call on Facebook Messenger? I know it's an option so why can't I use it? It would be the ideal place for me to talk to all of my friends and family.

To end a video call, tap. Note: In voice or video calls between only two people, your IP address will be shared with the other person’s device to establish a peer-to-peer connection. A peer-to-peer connection uses your IP address to connect directly with the person you’re calling to help improve the audio and video quality of your call. Like other best free video calling software for laptop covered on the list, Facebook Video Chat is another popular functionality of Facebook Messenger. The video chat quality of this app is quite high, and lets you connect with all your contacts on Facebook. To avail online video calling for.

In these years, many people like to make video calls on Facebook Messenger to chat with their friends and families. However, just as the user above said, this feature would fail to work sometimes. Then why Facebook Messenger video calling not working? How can you solve this problem? Juse read on! This article can give you an answer! It will show you the reasons and solutions of this issue detailedly.

Reasons for Facebook Messenger Video Calling Not Working

Why Facebook Messenger video calling not working? The reasons for this issue could be various:

- Poor network connection: You should link your phone to a stable network or you won't be able to send or receive messages or make video calls on Facebook Messenger.

- Do not allow Facebook Messenger to access camera or microphone: To video call on Facebook Messenger, you need to allow Facebook Messenger to access camera and microphone in advance so others can see and hear you.

- The Facebook Messenger version is outdated: Some bugs of the outdated Facebook Messenger version might cause the Facebook Messenger video calling not working issue also so you'd better upgrade the application regularly.

You may also want to know:

How to Transfer Large Videos from iPhone to PC?

Video Call On Facebook For Macbook

How to Transfer Videos from Android to Mac?

5 Ways to Fix Facebook Messenger Video Calling Cannot Work Issue

According to the reasons above, we can figure out several methods to fix the issue. The followings are the details about these means and you can go with the steps to try to get rid of the trouble.

Before fixing the issue, you are strongly recommended to transfer some important files like messages from Android or iPhone to computer for backup since unforeseen accidents may occur during the fixing process and your data may be damaged or lost.

Method 1. Manage the network connection on your phone

When you fail to video call on Facebook Messenger, the first thing you need to check is the network connection. You can simply check the status of the network on your phone or manage the network settings to refresh the connection.

1. You can switch between mobile data and Wi-fi whether the network has some problems.

2. Maybe the Wi-fi you are using is weak or invalid so you can connect to another available Wi-fi to have a try.

3. You can also attempt to reset the network settings on your phone and then reconnect them:

- On an iPhone, you can enter the Settings App first and then continue to click the options General> Reset> Reset Network Settings.

- On an Android phone, you should tap on Settings App also but then need to go to Apps/Application Management> Settings> Backup and Reset. And then tap on Reset Network Settings and Rest Settings to confirm your option.

After resetting your network, all the Wi-fi that you have connected to before will be removed so you need to reconnect them or connect the device to some new wireless network. Once you establish the connection successfully, you can go to Facebook Messenger and try to make a video call to check whether the problem is fixed now.

Method 2. Allow Facebook Messenger to access camera

Before making a video call on Facebook Messenger, you need to allow Messenger to access the camera that the camera driver can work normally when you require a video call. To complete that, you follow the steps below:

- For iPhone users, you should tap on the Settings App first. Then in this section, you should select Privacy option and find the Camera in it. Next, you can tap on the Camera option and find Facebook Messenger from the list. Finally you just need to toggle on the button to enable the feature then Facebook Messenger can use the camera freely.

- For Android phone users, you can go to Settings> Apps/Application Management first. After that, you can see a list of applications that are installed on your phone are displayed on the screen. Now you need to find Facebook Messenger among the listed Apps and tap on Permisson and switch on Camera button.

Method 3. Allow Messenger to access microphone

Except for camera, you also need to allow Facebook Messenger to access microphone or others won't be able to hear you. Here, the method to enable microphone on Facebook Messenger is similar to the Method 2:

- If you are an iPhone user, you need to click the options Settings> Privacy> Microphone and toggle on the Facebook Messenger under this section.

Video

- If you are an Android phone user, you should go to Settings> Apps or Application Management> Facebook Messenger and tap on the Permission option. Then you also need to turn on the Microphone.

Method 4. Re-login to your Facebook Messenger

Maybe there is something wrong with your Facebook Messenger account so you can try to log out the account and then re-login to it to see whether it can fix the problem.

Call

- To re-login to Facebook Messenger on iPhone, you download and install the Facebook App on your phone first. After the installation, you need to go to Facebook and tap on the hamburger icon at the right bottom of the screen to open the menu. Next, you can scroll down the page and select Settings> Account Settings> Security or Security and Login. Then you can see a list where you're logged. From the list, you should find out Facebook Messenger and tap the cross near it to log out the Facebook Messenger. Then you can login to your Facebook Messenger again.

- To re-login to Messenger on Android phone, you also cannot log out from the application directly but you can navigate to Settings> Apps/Application Management> Facebook Messenger> Clear Data to log out the App. Then you can click the Facebook Messenger icon on your screen to re-login your account.

Method 5. Update or Reinstall Facebook Messenger

The final way you can try to solve the problem is to update or reinstall the application on your phone. Here no matter you select to update or reinstall Facebook Messenger, you need to ensure that the newly installed software is the most recent version or the bugs caused by the old version won't be able to be fixed.

Here if you just want to upgrade the App, you can simply go to Google Play Store or App Store to update it. But if you want to reinstall the application, you should remove the App from your device first and then install a new one.

- On the iPhone, you need to find out the Facebook Messenger on your Home screen first and then hold down its icon till you see a 'X' icon appears. Next, you can simply tap on the 'X' icon to delete the software. Finally, you need to go to App Store to download and install the newest Facebook Messenger on your phone.

- On the Android device, you can go to Settings> Apps/Application Management> Facebook Messenger> Uninstall to remove it from your Android phone. After that, you can download the latest Facebook Messenger from Google Play Store and then go with the instructions to install it.

Related Articles:

Duo is the highest quality1 video calling app. It’s free, simple and works on Android phones, iPhones, tablets, computers, and smart displays, like the Google Nest Hub Max.

Getting started

See who’s already available to connect on Duo or invite a friend to join.
Tap into a contact to leave a note, video or voice message.
Create a group of 32 participants. Then, tap the group name to easily start a group video call.
Your calls and messages stay private and can only be seen by you and the person you're talking with.

Be part of bedtime

Tuck them in with their favorite stories over one-to-one video calls with the highest quality1, so you don't miss a precious moment. Learn more about Nest.

Video Call On Facebook For Mac Catalina

Get the group together

Keep the fun times rolling with your weekly game nights over group calling. Available for 32 friends at a time and works on Android phones, iPhones, iPads and tablets. You can also join a group call with just a link.

More fun with the
entire family

Google Duo’s new Family mode2 lets you doodle on video calls for everyone to see and surprise loved ones with fun masks and effects. Family mode also helps avoid accidental hang-ups and mutes by hiding those buttons while you play together.

Send a little love
their way

Brighten up someone’s day by sending a note, voice or video message with fun effects. Let them know you’re thinking of them, even when they’re far away or can’t pick up.

Make video calls
more fun

From putting on a pair of virtual heart glasses to channeling your inner dinosaur, new AR effects let you express yourself. These fun new effects change based on your facial expressions and move with you around the screen.

Capture special moments

Take a photo of your video call to capture any moment, and share it automatically with everyone on the call.

Video Call On Facebook For Macbook Pro

Keep calls private with end-to-end encryption

Whether it's one-to-one calls, group calls or video messages, your conversations on Duo will always stay private with end-to-end encryption. Learn more.
Try Google Duo

Video Call On Facebook Messenger

Download Google Duo for free, simple, high quality video calling on iOS and Android.
1Based on Signals Research Group technical study comparing video degradation time over 3G, LTE, and Wi-Fi.
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. © 2016