We are frequently asked if it’s possible to run Microsoft Dynamics CRM on a MAC OS X device. Following are several options to accomplish this:
Microsoft Dynamics 365 (v8.x) Software Development Kit (SDK) Contains the complete SDK for Microsoft Dynamics 365 (v8.x), Microsoft Dynamics CRM 2016 (on-premises), and the User Interface Integration (UII) SDK. Mac-Based CRM Solutions. Several vendors in the market have developed Mac-based CRM solutions, which are built to run natively on the Mac operating system. These systems borrow from the existing infrastructure of a Mac operating system, resulting in a user interface that is similar to the one Apple users are already familiar with.
Remote Desktop Services (formerly known as Terminal Services) or Citrix – This option allows users (including those running MAC OS X) to access and run Windows based applications installed on a remote server over a network. This can provide MAC users a Windows desktop user interface and access to Windows based versions of Internet Explorer, Dynamics CRM, Outlook, Office, etc. The advantage of this option is that users retain their MAC and connect to the server when they need to run Windows applications such as Microsoft Dynamics CRM. The downside is that connectivity is needed (network or Internet) to access the applications. Dual monitors are helpful and offer users the ability to run the MAC environment on one monitor and Windows based apps on the other.
Safari browser combined with Riva – Microsoft added cross browser support in Dynamics CRM 2011, Update Rollup 12. MAC OS X 10.7 & 10.8 users can now run Dynamics CRM 2011 in a Safari browser and enjoy reasonably robust functionality. The downside is there is still no ability to link email to CRM records unless a 3rd party application like Riva is used.
Riva is an advanced CRM data integration platform for Microsoft Exchange. Riva provides email, contact and calendar synchronization. Unlike traditional Outlook CRM plug-ins, Riva gets installed only once on a server and no plug-ins need to be installed, configured or managed on users’ desktops, laptops or mobile devices. Riva integrates with Microsoft Dynamics CRM and supports both hosted and on-premise Microsoft Exchange and Microsoft Outlook; Outlook 2010, Outlook 2011 for Mac, Outlook Web Access; Microsoft Entourage for Mac; Apple Mail, Address Book, iCal; BlackBerry, iPhone and other ActiveSync mobile devices. No plug-ins are needed.
Parallels Desktop 9 - Parallels is a desktop virtualization application that allows you to run both Windows and Mac OS X applications side-by-side without rebooting. Running Parallels, MAC users can have full access to Dynamics CRM along with email as they would be running Windows versions of Outlook and Internet Explorer (installed just like they would be on a PC). We recommend dual monitors to allow the user to have the Apple/MAC environment on one monitor and the Windows environment on the other.
None of these options provide iPad or iPhone users offline access to CRM. Resco’s Mobile CRM for Microsoft Dynamics offers permanent mobile access to business data allowing you to work directly with CRM server data or with a local database on the mobile device, enterprise standard security, email & calendar support and more.
I do realize that MAC users can be fanatically loyal to the Apple brand, but I would be remiss if I didn’t mention a final option - Deploy Windows PCs and Surface tablets to the MAC users (…J).
If you would like to discuss how to run Microsoft Dynamics CRM on Apple/MAC OS X devices feel free to contact us. Beringer Associates is a leading IT solutions provider specializing in , , , , and . You can contact us at info@beringer.net, 856-910-7771.
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Originally published: October 29, 2018
Updated: July 17, 2020
Please go here to search for your product's lifecycle.
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The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.
For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.
If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.
Products governed by the Modern Policy
The following products, governed by the Modern Policy, will retire in 2020.
| Products (Modern Policy) | Retirement |
|---|---|
| System Center, version 1807 (all editions) | January 24, 2020 |
| Azure Container Service Windows Analytics | January 31, 2020 |
| Visio Services in SharePoint Online | September 30, 2020 |
| Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) | October 13, 2020 |
| Windows 10, version 1803 (Enterprise, Education, IoT Enterprise) Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core) Windows Server version 1809 (Datacenter Core, Standard Core) | November 10, 2020 |
| Configuration Manager (current branch), version 1810 | December 1, 2020 |
| Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise) Windows Server, version 1903 (Datacenter, Standard) | December 8, 2020 |
| InMage/ASR Scout | December 31, 2020 |
Products governed by the Fixed Policy
The following products, governed by the Fixed Policy, will end support in 2020.
| Product (Fixed Policy) | End of Support |
|---|---|
| Dynamics NAV 2009 R2 Expression Blend 3 Expression Design 3 Expression Encoder 3 Expression Studio 3 Expression Web 3 Hyper-V Server 2008 Hyper-V Server 2008 R2 Windows 7 Windows Embedded Handheld 6.5 Windows Server 2008 R2 Windows Server 2008 Windows Server Update Services 3.0 Windows Storage Server 2008 (all editions) | January 14, 2020 |
| Internet Explorer 10 | January 31, 2020 |
| Forefront Unified Access Gateway 2010 Forefront Threat Management Gateway 2010 (all editions) Microsoft HPC Pack 2008 (all editions) Windows Identity Foundation | April 14, 2020 |
| Wunderlist | May 6, 2020 |
| Expression Encoder 4 Expression Studio 4 Expression Web 4 Expression Studio Ultimate 4 Microsoft Application Virtualization 4.6 for Terminal Services Microsoft Application Virtualization 4.6 for Windows Desktops Microsoft Application Virtualization 4.6 for Remote Desktop Services Microsoft Application Virtualization 4.6 Sequencer Microsoft Application Virtualization Hosting 4.6 for Windows Desktops Visual Studio Team Foundation Server 2010 Visual Studio 2010 (all editions) Visual Basic 2010 Express Visual C# 2010 Express Visual C++ 2010 Express Visual Web Developer 2010 Express Windows MultiPoint Server 2010 (all editions) | July 14, 2020 |
| Internet Information Services Smooth Streaming Client 1.0 Microsoft Report Viewer Redistributable 2010 System Center Service Manager 2010 Windows Communication Foundation RIA Services | September 8, 2020 |
| Access 2010 Dynamics GP 2010 Excel 2010 Excel Mobile 2010 Exchange Server 2010 (all editions) FAST Search Server 2010 (all editions) Groove Server 2010 Office 2010 (all editions) OneNote 2010 PowerPoint 2010 Project 2010 Publisher 2010 Search Server 2010 System Center Data Protection Manager 2010 System Center Essentials 2010 Visio 2010 (all editions) Word 2010 Windows Embedded Standard 7 Office 2016 for Mac (all editions) Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac | October 13, 2020 |
Service Packs
The following service packs apply to Fixed Policy products, and will end support in 2020.
| Service Pack | End of Support |
|---|---|
| Dynamics 365 Business Central on-premises | April 14, 2020 |
| Microsoft Identity Manager 2016 Service Pack 1 | November 4, 2020 |
Products moving to Extended Support
The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.
| Product | End of Mainstream Support |
|---|---|
| Dynamics C5 2015 Dynamics CRM 2015 Dynamics SL 2015 Dynamics NAV 2015 | January 14, 2020 |
| Cloud Platform System Cloud Platform System Standard Dynamics GP 2015 Dynamics GP 2015 R2 Microsoft User Experience Virtualization 2.1 Service Pack 1 | April 14, 2020 |
| Azure StorSimple 8000 Series Microsoft Azure StorSimple 1200 Series StorSimple Data Manager | July 1, 2020 |
| Access 2016 Excel 2016 Exchange Server 2016 (Enterprise, Standard) Office Home and Business 2016 Office Home and Student 2016 Office Professional 2016 Office Professional Plus 2016 Office Standard 2016 Project Professional 2016 Project Standard 2016 Microsoft Publisher 2016 Outlook 2016 PowerPoint 2016 Skype for Business 2016 Skype for Business Server 2015 Visio Professional 2016 Visio Standard 2016 Visual Studio 2015 (all editions) Visual Studio Team Foundation Server 2015 (all editions) Windows 10 Enterprise 2015 LTSB Windows 10 IoT Enterprise 2015 LTSB Windows Defender Exploit Guard Word 2016 | October 13, 2020 |
Change Log
September 2019 editsADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020
January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, 'all editions' added to parent listing
Microsoft Dynamics For Mac Download
Usb dvd tool for mac catalina. February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1
Dynamics 365 For Mac
April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)
June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10
July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections